Terms and Conditions
Last Updated: Feb. 20, 2025
Welcome to Pam Hurst Designs. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before using our services.
1. General Information
Pam Hurst Designs is a jewelry brand offering handcrafted jewelry and related services. These Terms and Conditions govern your use of our website and the purchase of our products.
2. Orders and Payments
All prices are listed in U.S. dollars.
We accept major credit cards, PayPal, and other payment methods as displayed at checkout.
Payment must be made in full before orders are processed and shipped.
Custom and personalized orders are non-refundable once production has begun.
3. Shipping and Delivery
We offer domestic and international shipping. Shipping rates and estimated delivery times are provided at checkout.
Pam Hurst Designs is not responsible for delays caused by shipping carriers.
International customers are responsible for customs duties and taxes.
4. Returns and Exchanges
We accept returns within 14 days of delivery for unworn, non-custom items.
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Refunds are processed once the item is received and inspected.
Custom orders and permanent jewelry sales are final and non-refundable.
5. Warranty and Repairs
We offer a 60-day warranty on craftsmanship defects.
Normal wear and tear or accidental damage are not covered under warranty.
Repairs beyond the warranty period may be available for an additional fee.
6. Permanent Jewelry Policy
Permanent bracelets or jewelry are final sale and non-refundable.
Customers must agree to and sign a liability waiver before the application of permanent jewelry.
We are not responsible for loss or damage after the jewelry has been applied.
7. StudioPhD Classes and Workshops
StudioPhD workshops require advance registration.
Cancellation requests must be made at least 48 hours in advance for a full refund.
No-shows or last-minute cancellations may not be eligible for a refund.
Participants must adhere to safety guidelines during classes.
8. Intellectual Property
All content, images, and designs on this website are the property of Pam Hurst Designs and may not be copied or reproduced without permission.
9. Limitation of Liability
Pam Hurst Designs is not responsible for any allergic reactions, injuries, or damages related to our jewelry.
We are not liable for third-party services, including shipping carriers and payment processors.
10. Privacy Policy
We collect customer information solely for processing orders and improving user experience.
We do not sell or share personal data with third parties, except as necessary to fulfill orders.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Continued use of the website after changes constitutes acceptance of the new Terms.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Pam Hurst Designs
Email: pamalahurst@yahoo.com
Phone: (765) 318-2159
Address: The Sterling Butterfly
96 E. Morgan St.
Martinsville, IN 46151
By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.